2010 was a super hard year for me… As an online marketer in a super busy connected world, I stepped into several areas of online marketing I shouldn’t have and I learned far more about business than I ever expected. It’s funny that once you get to a certain point in your industry you think you have already learned all there is to know about your niche and then… You find more.
I wanted to share some controversial but necessary lessons to business. If you haven’t been in business at least 5 years, you may not agree with all of this and you’re likely to be shocked that I said it, but it’s all true. You’d be best off to take this as a hard lump gospel that’s tough to swallow but true, than to fight it and learn it the hard way.
#1 – Staff & Friends
Some have a policy of “Don’t hire friends”. I now completely understand why. I don’t agree 100% with the policy, but I now understand… the rule should be “Don’t hire friends unless the expectations are abundantly clear and you can live with having to fire them”. Most people can’t handle firing friends, which is probably why they’d rather not hire them. If that’s you, don’t hire them. Fact is though, that not everyone’s cut out for every type of work, and some expectations are hard to make clear. Some just don’t get it when you think your being clear and they need everything a little more black and white. The fact remains true though, hire for attitude train for skills.
#2 – Get a lawyer
Every freelance job should have a contract, and every contract should be viewed by a lawyer. If it hasn’t, your an idiot. Sorry, I don’t want to be rude, and you may think your saving money, you may even believe no one will ever sue you. You MAY even believe that everyone’s generally good inside… But the Bible and the real world beg to differ. Another thing, if it’s not in the contract… DONT DO IT. Not this once, not as a favor, not ever. Especially not if you expect to get paid for it, or if you expect to be recognized for it. I’m not saying don’t over deliver (In fact I intend to always do that) but don’t expect anything from it – and make sure it’s abundantly clear it’s not in the deal. The last thing you want is someone walking all over you or expecting you’ll do extra work for free again in future. It happens… ALOT… so get used to it.
#3 – Stay off Facebook
Completely? No.. Not completely, but if you have an addictive personality, and you like spying on friends and business guru’s and getting feedback from friends, stay away. Have a set day and time you go on Facebook but don’t go there regularly… If you visit Facebook too many times each day, it’ll become your new job, and your new life. Only downside is, there’s no Bursaries from the Minister of Agriculture to Farmville addicts.
#4 – Don’t check email all day
Blackberry addicts will know what i’m talking about, and it’s hard in today’s world. It’s like everyone expects you to be there within a second’s notice.. But look at your heroes… Not the celebrities, not the billionaires, but the everyday business heroes that have happy lives and practical comfortable lives… do you see their eyeballs glued to their blackberry screens? Nope! When your blackberry controls you, you are not in control. You’ll become reactive putting out forest fires as they happen rather than preventative, putting out forest fires BEFORE they happen.
“Intellectuals solve problems, geniuses prevent them” – Albert Enstien
Also – don’t and I repeat NEVER respond to an email on an evening or weekend. Do it once, just ONCE… and clients will walk all over you forever. In 2011 I’ll stay even stricter to my office hours.
#5 – Stick with only 3-5 Main Goals for the year
In 2009, I started off with no primary goals. As the year progressed, I produced even more goals… and I followed new goals all the time. Some were to become a master of all things Mac, then Publishing, then PPC, then Social Media, back to salescopy, forward to landing page optimization… All while other things suffered and some weren’t even the primary goals I set out to accomplish! This year, i’ll stick to 3 main web properties… I wont touch any others.
#6 – Bonus – Backups!
It’s nearly January 1st 2011. I’d strongly recommend a backup of all Wordpress Databases, and all computers, client files, pictures, mp3 files, iphone contacts, Gmail emails (yes they may delete you some day), outlook PST files, and anything else I forgot! If you read this and didn’t at least add it to some day on your calendar where you have a free minute… Don’t call me to help retrieve it! Lets make 2011 the year of heroes…
Back it all up today! Make sure you save it in a safe place like your vehicle so it’s safe if your house were to burn down, hard drive corrupt, or online vault disappear… Use good quality CD/DVDs… DONT use an external hard drive.. they wear up and loose data when dropped. Don’t use a thumb drive, they can get flashed or shorted and shocked of their data. Don’t use online services that can go out of business or “Trust the Google”
All of the VERY, VERY best in 2011 guys. I mean it, I hope it’s the best year you’ve ever had. Hug your loved ones, you never know when you might not get another chance, get to know God now, you never know when your last breath will come… This has been a very trying, sad, shocking and rewarding year and it’s left me remembering that what goes on in the office is nothing to stress over.
Daniel J Deyette
